Operational English for Policing & Security Professionals (Full Day Workshop)

Communicate with confidence. Serve with professionalism. Protect with clarity.

This course is designed specifically for Police Officers and Frontline Security Personnel who need to interact effectively with international visitors in real, high-pressure situations.

Built by a former law enforcement officer and TEFL-certified English instructor, this training focuses on the language, phrases, and communication skills needed to do your job safely and professionally in English.

Full-day workshops can be delivered virtually or onsite and price includes up to 15 participants.

Course content:

✅ Engaging with Tourists and Foreign Nationals
How to give reassurance, ask for ID, confirm details politely

✅ Incident Reporting & Conflict Resolution
Language for describing incidents, calming tense situations, and taking statements

✅ Giving Directions & Public Instructions
Clear communication during crowd control, festivals, or high-traffic events

✅ Scenario-Based Drills
Traffic stops, lost property, minor assaults, missing persons

✅ Cross-Cultural Communication Tips
Awareness of tone, body language, and cultural misunderstandings

Workshops can also be tailored specifically to fit the needs of your organisation - contact for more information and to secure your place now!